This is a part time role - 2.5 days a week equating to a total of 18.5 hours.
It is expected the working pattern will be Wednesday: 7.25 hours, Thursday: 7.25 hours, Friday: 4 hours.
1 working day in the office
Role: Part of the University Assessment and Examinations team, this post provides dedicated support for the assessment and examination arrangements for students registered on a PhD programme.
PERSON SPECIFICATION
ESSENTIAL CRITERIA
- GCSE Maths and English or their equivalent
- The ability to use your own initiative and develop ideas.
- Ability to work accurately under the pressure of regular and tight deadlines.
- Excellent communication skills
- A proactive approach to problem solving.
- The ability to pay close attention to detail.
- The ability to work as part of a team.
- Experience of working in a customer facing role
- Experience of organising and prioritising a large volume of work under pressure.
- Experience of working on a computer database.
- Able to demonstrate successfully handling enquiries from customers from a range of cultures and in a range of formats.
- A responsible and flexible attitude.
- Willing to work within a team in a collaborative environment.
- Ability to deal with people in a friendly, patient and supportive manner.
ESSENTIAL ROLE-SPECIFIC CRITERIA
- Excellent MS Office Skills including Excel.
DESIRABLE CRITERIA
- Current knowledge of PGR exams and assessment process.
- Experience of working within Higher or Further Education in an administrative role.
- Previous experience of working in an exams/assessment office.